TECHNOLOGY

RPI is at the forefront of digital transcription technology. We offer a variety of advanced functions to make your life easier. Here are a few:

  • Secure Auto Printing: RPI can automatically print your reports to your office daily to one or multiple computers
  • E-sign: You can electronically sign and password protect your documents
  • Auto fax: RPI can fax your documents for you
  • Auto e-mail: Documents emailed directly to you, no downloads required

DISASTER PREPAREDNESS

Resource Providers is prepared for hurricanes and other natural disasters. We have taken the following precautions to ensure that your documents will be accessible 24/7.

The equipment that runs our website and related infrastructure is not housed in our office but rather co-located in a specialized hosting facility.

This allows for a far more secure, controlled environment for our servers. Advantages include:

  • Fully redundant Internet link
  • Fully redundant electricity, including in-house generators and a 15,000-gallon fuel reserve
  • Fully redundant climate control systems
  • Highly secure with 24-hr. video surveillance and complete control of who has access to equipment.

SECURITY

All of our systems are behind Cisco firewalls which control and monitor who can access our data. From the second you log into our website, all data transferred to/from RPI is encrypted using the same secure technology as is used for online credit card transactions.

 

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Digital Online Transcription & Records Management
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